We can only pick up in the following towns:  Burlington, Lexington, Lynnfield, Melrose, North Reading, Reading, Stoneham, Wakefield, Wilmington, Winchester, and Woburn. Pickup is free! We will not enter a home to pick up donations as our volunteers are not professional movers.  Items must be in an accessible outside area (garage, driveway, curb etc.).

We also encourage donors to bring items to our facility in Reading. No appointment needed to drop-off. We are open Monday – Friday from 9 to 3 PM. No drop-offs after hours. Please consult our guidelines

To treat our clients with dignity and respect, we cannot accept items that are stained, worn out, torn, scratched, chipped, broken, missing parts or have pet fur.  We can only accept furniture that will fit in a small apartment and can be carried up a narrow staircase.  Disposing of items comes at a cost that takes away from our ability to serve clients.  We will inspect items before accepting and reserve the right to decline anything that would not suit our clients.